Embroidery costs depend on how many stitches the design has and how long it takes to embroider the design on the garment. The average cost for a small logo is between $10–$15 per piece, while larger designs can start at $25.00.

You can send us an email to info@riverfrontdesigncreations.com with your logo or design. You can send it in a PNG, PDF, JPEG, or any high-resolution format. If you don't have a high-resolution format, don’t worry; we could help you out. After we receive your logo and instructions on size and placement, we would then start the process of digitizing the design.

Digitizing is the process where special software converts the design into a specific format that embroidery machines read. This file will have the thread count, sequence of the thread, and color jumps. This basically means the design is turned into a file that allows the embroidery machine to work its magic.

Digitizing has a one-time fee of $45.00. After this, the design will be yours, and it could then be used for future orders with no extra fees for design. It can also be resized at no cost. The digitizing is on us when you purchase through us 48 pieces or more.

You could send us the Pantone color for each color of your design, and we would try to match it exactly or as close as possible to the Pantone color. If not, we would try matching the thread color as closely as possible to the design. If that doesn’t work, we would then contact you and send you our in-stock thread options so you could choose from them.

Yes you can. We would only accept returns if there is an error on our behalf like if we choose the wrong size, color of thread, design, placement, etc.

Yes you can cancel your order within the first 3 business hours of order being placed. If the 3 business hours have been past and you still want to cancel, give us a call at ##### to check if your order has not started being printed. We will return 100% your money if we haven’t started printing your design. If we have start we would only be able to return 50% off the order amount.